Refund & Return Policy

Refund & Return Policy

Only merchandise purchased from us.oxygenceuticals.com can be returned within 30 days of purchase.

If you wish to return OxygenCeuticals product purchased from our web site, please contact us at coizintl@gmail.com. We will process your request and provide you with a return form that we will ask you complete and include with your return.

Please return products in their original packaging, along with your order information – found on either your original online receipt or the invoice that arrived with your package.

If your OxygenCeuticals products were purchased from a third-party retailer, we respectfully request that they be returned to the point of sale.

Please note:  OxygenCeuticals offers complimentary standard shipping with orders of $49 and above. Thus, we are unable to refund return shipping fees. Also, OxygenCeuticals is not responsible for return postage, the cost of insurance, or lost or undelivered returned items.

Processing time for returns is 7-14 business days from the time the returned package is received by us.

Upon receipt of your return shipment, we will send you an email confirmation to let you know we’ve received your package and are processing your refund.

We are happy to refund the purchase price for the item(s) – plus any taxes paid, less any discounts, rebates, credits or refunds already provided in connection with the purchase. The original shipping and handling charges, if any, cannot be refunded.

Again, we welcome you to contact us at any time at coizintl@gmail.com.

Thank you,

Your friends at OxygenCeuticals